Below are steps for an Android smartphone, but the steps are identical on the various platforms.

Inviting a Device 

To add a device, you will need to go to the "Devices" page or "Dashboard" and click the "Invite Device" link.

Invite from Dashboard

Invite from Devices Page

If the device you wish to add has a valid email address or phone number, you can send it an invite to connect to your organization. When you're done inputting the device details, click "Invite".

The device owner will receive a text message with a link, in order for them to download the forms app. Because the invitation was sent directly from the organization, the forms list will sync the moment the app is opened.

Alternatively, you can direct the device owner to download Device Magic's Mobile Forms app from the relevant app store. In a few minutes, the device should receive a new email. Open the email and follow the link to download the app.

The device will launch a download dialogue. Click on one of the links that will take you to an app store to start downloading. If you already have a version of the "Forms" app, it may ask if you wish to replace it.

Once the download is complete, open the app.

When the app starts up for the first time, you will be asked if you would like to "Create a New Organization" or "Sign in to an Existing Team". If you created an organization when going through the earlier steps in this guide, select "Sign in to an Existing Team". If you did not, then click the "Create a New Organization" button and follow the prompts in the email you will receive.

If you are joining an existing team you will be presented with the following registration screen. Enter your full name and Organization Key and then click "Join My Team".

Note: You can find your Organization Key in the invitation email or on your dashboard.

Finally, click "Join My Team". The device will then attempt to to contact our servers and join your organization. 

The account administrator (which could be you, if you are reading this) will receive an email to notify you that the device is awaiting your approval.  If you are the account administrator, you do have the option to "Log In as Administrator" directly from the app when your request is pending approval.

Switch back to the website. If you click "Devices", the "Devices" page will refresh and you will see your device waiting to be assigned (if you don't see anything, double check that you entered the Organization Key correctly on your device). Click "Approve".

Now have a look at your mobile phone. The application will automatically move past the pending assignment screen and begin downloading your assigned forms.

Note: The app can be downloaded without receiving any type of link emailed or received via text message. The process will be the same as the alternative explained above.

This concludes our overview of connecting your device. If you have any questions or comments feel free to send us a message at or leave us a comment below.

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