The custom attribute feature is the ability and option to add extra information about each device that is connected to your account.
For example, you are able to add an email address, permanent phone number, country, or any other information that is unlikely to change and that is specific to a particular device.
To attach metadata (email, phone number, etc) to your devices, you must click on the gear icon on your account's "Devices" page, and select Edit Device.
This will take you to the "Edit Device" page. It is here that you can add the custom attributes under "Device Properties", while using anything for the property names (e.g. "Email"). You will add the Property name in the Key field.
Phone numbers must be in the correct format of + followed by country code. For example: +44123456789.
Note: When you download your device list to Excel or CSV, the extra fields will show up there too.
Sending a submission to the device user
When a user submits a form from their device, it is possible to set up a destination to automatically send an email to that user.
Destination Device Property
On the "Destinations" page, when you're editing or creating a PDF or Word Destination, navigate to the "Email Options" in Step 3. Here you will be able to deliver the form to an attribute you've added to a device. Next to "Destination device property", use the dropdown to pick which attribute you would like to use (in this case "Email").
Your Attribute Key, named "Email", will need to be written exactly the same throughout all your devices in order to function correctly.
Click the "Create Destination" or "Update Destination" button at the bottom of you Destination Settings page.
The email address associated with the device will now receive an email of the submission when they submit the form.
Note: You'll need to have at least one attribute associated with one of your devices to see the dropdown when you're working with the Destinations.
As of yet, we have not deployed the integration of this feature into the other Destinations, but we will keep you updated on any changes.
Other Useful Articles:
- Connect a Device to your Organization
- Microsoft Word Destination
- PDF Destination
- PDF/Word Template Customization
- SMS Text Destination
If you have any questions regarding this or would like further assistance, please contact our support team at firstname.lastname@example.org.