In this article we will be giving an overview of how to delete dispatches.
How to Delete Dispatches
Deleting dispatches can be required in various instances where meetings, jobs, etc. have been cancelled or information has been entered incorrectly by the user who dispatched the form. Dispatches cannot be deleted from the app on the device. They must be deleted from the dashboard.
Dispatches can be deleted in 2 ways:
1. From your Form Summary page
Click on the "Forms" tab of your Management Console, then click the name of the Form that has been dispatched from your Forms list. In this example, we will be deleting a Dispatch of the "Daily Inspection Checklist" form.
This will display that Form's Form Summary page. At the bottom of this page, all outstanding Dispatches of this form will be listed under "Dispatches". The "X" icon to the far right of each Dispatch will allow you to delete the Dispatch, which will delete the Dispatch from this Summary page and the Forms app on the device to which it was sent.
2. From the Device Summary Page
Click on the "Devices" tab of your Management Console, then click the name of the Device where the Dispatch you want to delete was sent. In this example, we will be deleting an outstanding Dispatch from the Device named "Testing".
Clicking the name of the Device will take you to the Device's Summary page. In the bottom left of this page, all of the outstanding dispatched forms sent to this device will appear in a list. Each dispatch will have a "Delete" option to its right. Clicking this "Delete" option will remove the dispatch from this Device Summary page and the Forms app on the Device.
This concludes our overview for deleting dispatches. If you have any questions or comments feel free to send us a message at email@example.com.