What is a Dispatch?

A Dispatch is a feature that allows you to send a one-time form to a specific device, with the option of pre-populating certain fields. This helps automate the data collection process. Once the dispatched form is submitted by the user, it will disappear from the device. Since this particular form will never be used again, this is a perfect way to keep the forms list on the mobile device concise and ordered.

Create a New Dispatch

You can access the Dispatches page through the Dispatches tab on the left navigation menu. You can also reach it through a specific Form’s summary screen

Once on the Dispatch Screen, click “New Dispatch” and select “Single Dispatch”.

You will then begin setting up your Dispatch. First, select the form you would like to send, and the device you would like to send it to. Then, optionally add a form name and a description, which will be visible to the end user.

Next, choose the default values for any form questions. Type your answer, or select from the drop down.

Note: To dispatch a certain location to a Location Question, please use the following format: lat=xx.xxxx, long=xx.xxxx

ex. lat=17.977768, long=-76.782512  

When you have finished completing any fields you would like to pre-populate, select "Send Now" to send this form immediately or schedule the dispatch (more info on this below under "Scheduled Dispatches"). 

If sending immediately, click "Send Dispatch".

Additional Sending Options:

Attach a Location to the Dispatch:

This feature will allow the mobile user to view the Dispatches that they are sent, on a map. 

Note: This feature is only currently supported on iOS. If you are interested in this feature, please reach out to support@devicemagic.com to enable this for you. 

Here you can enter an Address or add Lat/Long Coordinates to populate a location for the dispatch on the map.
After entering an Address, the associated coordinates will automatically populate, showing a green tick if the address is valid. On the right a map will be displayed, showing a pin of the location.

For more information on how this feature will look on the mobile device, click here.

Scheduled Dispatches:

Schedule a form to be dispatched at a specified date and time by selecting Schedule Dispatch.

When scheduling a future dispatch, clicking the answer box will prompt a date and time picker to appear. Clicking Now will populate a value with the current date and time. Adjust the value as required and select Schedule Dispatch.

The form will appear in the Dispatches tab of the device user’s app at the date and time specified. 

You can view and manage any outstanding Dispatches in your Dispatches tab

Note: Scheduled dispatches will appear with a Sent value of when the request was made.

(watch this space for future changes) 

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If you have any questions or comments feel free to send us a message at support@devicemagic.com.

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