Click on the Settings icon and select “Manage Users & Roles”.
You will be directed to a list of your current users. Users that are not assigned to an “Owner” role can easily be deleted by clicking the gear icon on the right and selecting "Remove".
You will notice that users who are assigned the role of “Owner” will not have an option to Remove the user.
To remove Owners, there are a few more steps.
First, the user will need to be assigned a role other than “Owner”. In order to do so, you may first need to create a new role.
To create a new role, click on the “Roles” tab. This will take you to a page that displays your current User Roles. Then click on the blue “+ New Role” button.
Next to "Name", enter a new role name, such as “Other”, and click on “Create role”.
Note: No permissions are required when creating a role for the purpose of removing an Owner.
You will now see the list of roles, including your new role at the top of the list.
Click on the "Users" tab to return to your list of users. Then click on the edit button on the right of the user you would like to delete.
Here you can select the new role (one that is not “Owner”) from the list. Then click on “Update User”.
This user will now be able to be removed, by clicking the gear icon on the right.
You will be prompted with a pop-up message asking you to confirm deleting this user. Click "OK" to confirm and the user will be removed from the organization.
Other Useful Articles:
- Manage Users and Roles
- Managing User Groups
- Connecting a Device to your Organization
- Change the Organization (ORG) a Device Belongs To
If you have any questions or comments feel free to send us a message at firstname.lastname@example.org.