In the event you find you've joined your device to the incorrect account, you need to remove it from its current assignment and reset it back to the default state. Deleting and reinstalling the app won't work, as our server will still record its account association.

We'll walk through this process for both iOS and Android:

Android:

First, click on the three dots in the upper right corner of your screen.


Next, click "Leave Organization"

iOS:

First, click on "Settings" (Gear Icon):


Next, click "Logout":

Open the Forms app. You should notice the app leaving its current organization assignment.

Now click "Sign in to an Existing Team".

Now, enter your name as well as the Organization Key for the ORG you would like to join.

That's it, you will be joined to your new Organization and can start completing your forms.

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