Advice and answers from the Device Magic Team

There are many useful options you can customize from within the Settings of the Device Magic app.  To access them, first, click the gear icon in the upper left hand corner.

At the top, you will see information about which Organization your device is joined to, your Org ID, as well as the name of your device (which you created when you joined your team).

Next, you will find the Diagnostics section.  The App Version displays which version of the Device Magic app you are currently running.  This helps you make sure you're running the most up-to-date version for a smoother experience.  

Enable Detailed Logging sends device data, such as error codes, back to Device Magic to help our Support Team pinpoint any problems that you may run into while using the app. 

Next, you can customize the number of days you would like to keep your submission history in your "Uploads" tab.  Note: the more days you keep submission history the more memory is used to operate the app so keep that in mind : )

Finally, through the Settings page, you also have the ability to authenticate the our Web App (available on our Enterprise Plan) where you can fill out your forms from a desktop computer.  Click here to learn more about the Web App.


If you have any additional questions concerning the Settings within the Device Magic app, feel free to reach out to our Support Team at support@devicemagic.com.

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